California CodesBusiness and Professions Code - BPCDivision 1 — Department of Consumer AffairsChapter 8 — Dispute Resolution ProgramsArticle 7 — Rules and RegulationsSection 471.5
Each program funded pursuant to this chapter shall annually provide the county with statistical data regarding its operating budget; the number of referrals, categories, or types of cases referred to the program; the number of persons served by the program; the number of disputes resolved; the nature of the disputes resolved; rates of compliance; the number of persons utilizing the process more than once; the duration of and the estimated costs of the hearings conducted by the programs; and any other information that the county may require. The data shall maintain the confidentiality and anonymity of the persons employing the dispute resolution process.
Notes
Requires every funded dispute-resolution program annually to give the county specified statistical data on budget, referrals, participants, resolutions, dispute types, compliance, repeat users, hearing duration and estimated costs, plus other county-requested information. The reported data must preserve the confidentiality and anonymity of people using the dispute-resolution process.
Use as reference
Lexinter.net | California Code, Business and Professions Code - BPC § 471.5 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-1/chapter-8/article-7/section-471-5