California CodesBusiness and Professions Code - BPCDivision 2 — Healing ArtsChapter 5.3 — Speech-Language Pathologists, Audiologists, and Hearing Aid DispensersArticle 8 — Hearing Aid DispensersSection 2538.38
A licensee shall, upon the consummation of a sale of a hearing aid, keep and maintain records in the licensee’s office or place of business at all times and each record shall be kept and maintained for a seven-year period. All records related to the sale and fitting of hearing aids shall be open to inspection by the board or its authorized representatives upon reasonable notice. The records kept shall include:
(a) Results of test techniques as they pertain to fitting of the hearing aid.
(b) A copy of the written notice and the written receipt required by Section 2538.35 and the written recommendation and receipt required by Section 2538.36 when applicable.
(c) Records of maintenance or calibration of equipment used in the practice of fitting or selling hearing aids.
Notes
Requires a hearing-aid licensee, after each sale, to keep fitting and sale records at the office or business for seven years and make them available for board inspection on reasonable notice. Requires records to include fitting-test results, applicable notices, receipts and recommendations, and maintenance or calibration records for fitting or sales equipment.
Use as reference
Lexinter.net | California Code, Business and Professions Code - BPC § 2538.38 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-2/chapter-5-3/article-8/section-2538-38