California Codes, Business and Professions Code - BPC, Division 3 — Professions and Vocations Generally, Chapter 10.5 — App-Based Drivers and Services, Article 5 — Antidiscrimination and Public Safety, Section 7460

Zero Tolerance Policies. (a) A network company shall institute a “zero tolerance policy” that mandates prompt suspension of an app-based driver’s access to the network company’s online-enabled application or platform in any instance in which the network company receives a report through its online-enabled application or platform, or by any other company-approved method, from any person who reasonably suspects the app-based driver is under the influence of drugs or alcohol while providing rideshare services or delivery services.

(b) Upon receiving a report described in subdivision (a), a network company shall promptly suspend the app-based driver from the company’s online-enabled application or platform for further investigation.

(c) A network company may suspend access to the network company’s online-enabled application or platform for any app-based driver or customer found to be reporting an alleged violation of a zero tolerance policy as described in subdivision (a) where that driver or customer knows the report to be unfounded or based the report on an intent to inappropriately deny a driver access to the online-enabled application or platform.

Notes

Requires network companies to adopt a zero-tolerance policy and promptly suspend an app-based driver after a report reasonably suspecting drug or alcohol influence while providing services, pending investigation. A company may also suspend a driver or customer who knowingly makes an unfounded report or reports with intent to improperly deny a driver platform access.

Use as reference

Lexinter.net | California Code, Business and Professions Code - BPC § 7460 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-3/chapter-10-5/article-5/section-7460

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