California CodesBusiness and Professions Code - BPCDivision 8 — Special Business RegulationsChapter 3.1 — Household Movers ActArticle 5.3 — Delivery and ClaimsSection 19265
A claim against a household mover for loss or damage of goods shall not be denied solely because the lost or damaged goods were not noted at the time of delivery. Whenever a household mover requires a signed statement acknowledging delivery and receipt of goods, the statement shall not include any representation that the goods were delivered in satisfactory condition, but shall include a notice that the shipper may file a claim with the household mover for lost or damaged goods.
Notes
Prohibits denying a household mover loss-or-damage claim solely because the lost or damaged goods were not noted at delivery. If the mover requires a signed delivery acknowledgment, it may not state that goods arrived in satisfactory condition and must notify the shipper that a claim for lost or damaged goods may be filed.
Use as reference
Lexinter.net | California Code, Business and Professions Code - BPC § 19265 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-8/chapter-3-1/article-5-3/section-19265