California Codes, Civil Code - CIV, Division 3 — Obligations, Part 4 — Obligations Arising from Particular Transactions, Title 1.7 — Consumer Warranties, Chapter 1 — Consumer Warranty Protection, Article 3 — Sale Warranties, Section 1794.45

(a) A retailer that sells a service contract pursuant to Section 1794.4 shall do either of the following during the period that the service contract is in effect:

(1) Maintain contract information that includes a description of the terms and conditions of the service contract, and provide that information to the purchaser of the service contract or other beneficiary upon request.

(2) Upon request from the purchaser of the service contract or other beneficiary, obtain a copy of the service contract, and provide that copy to the requester within 10 business days after receiving the request.

(b) This section shall not apply to a vehicle service contract, as defined in subdivision (c) of Section 12800 of the Insurance Code.

Notes

Requires a retailer that sells a covered service contract, while the contract remains effective, either to maintain a copy or, on request from the purchaser or beneficiary, obtain and provide a copy within 10 business days after receiving the request. The requirement does not apply to a vehicle service contract as defined by the referenced Insurance Code provision.

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