California CodesBusiness and Professions Code - BPCDivision 1 — Department of Consumer AffairsChapter 8 — Dispute Resolution ProgramsArticle 3 — Establishment and Administration of ProgramsSection 467.3
Programs funded pursuant to this chapter shall provide persons indicating an intention to utilize the dispute resolution process with a written statement prior to the dispute resolution proceeding, in language easy to read and understand, stating all of the following:
(a) The nature of the dispute.
(b) The nature of the dispute resolution process.
(c) The rights and obligations of the parties, including, but not limited to, all of the following:
(1) The right to call and examine witnesses.
(2) The right of the parties to be accompanied by counsel, who may participate as permitted under the rules and procedures of the program.
(d) The procedures under which the dispute resolution will be conducted.
(e) If the parties enter into arbitration, whether the dispute resolution process will be binding.
Notes
Requires funded programs, before dispute resolution begins, to give prospective participants an easy-to-read written statement describing the dispute, process, party rights and obligations, governing procedures, and whether arbitration will be binding. The stated rights include calling and examining witnesses and being accompanied by counsel who may participate as the program’s rules permit.
Use as reference
Lexinter.net | California Code, Business and Professions Code - BPC § 467.3 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-1/chapter-8/article-3/section-467-3