California Codes, Business and Professions Code - BPC, Division 3 — Professions and Vocations Generally, Chapter 20 — Electronic and Appliance Repair Dealers, Article 4 — Offenses Against the Chapter, Section 9842
All work done by a service dealer shall be recorded on an invoice in such detail as is required by regulations issued by the director and shall describe all service work done and all parts supplied. If any used parts are supplied, the invoice shall clearly state that fact. One copy shall be given to the customer and one copy shall be retained by the service dealer for a period of at least three years. If a copy of the invoice is provided to the customer in an electronic format, an electronic copy of the invoice shall be retained by the service dealer for the same retention period.
Notes
Requires service dealers to record all work on an invoice with regulatory detail describing services and parts, clearly identify used parts, give one copy to the customer, and retain one copy for at least three years. Requires the dealer to retain an electronic invoice for the same period when the customer receives it electronically.
Use as reference
Lexinter.net | California Code, Business and Professions Code - BPC § 9842 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-3/chapter-20/article-4/section-9842