California Codes, Business and Professions Code - BPC, Division 3 — Professions and Vocations Generally, Chapter 9 — Contractors, Article 1 — Administration, Section 7011.7
(a) The registrar shall review and investigate complaints filed in a manner consistent with this chapter and the Budget Act. It is the intent of the Legislature that complaints be reviewed and investigated as promptly as resources allow.
(b) The board shall set as a goal the improvement of its disciplinary system so that an average of no more than six months elapses from the receipt of a complaint to the completion of an investigation.
(c) Notwithstanding subdivision (a), the goal for completing the review and investigation of complaints that, in the opinion of the board, involve complex fraud issues or complex contractual arrangements, should be no more than one year.
Notes
Requires the registrar to review and investigate complaints consistently with the chapter and Budget Act, with legislative intent that work proceed as promptly as resources allow. Sets a board goal of averaging no more than six months from complaint receipt through investigation completion, while setting a goal of no more than one year for complaints involving complex fraud or contracts.
Use as reference
Lexinter.net | California Code, Business and Professions Code - BPC § 7011.7 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-3/chapter-9/article-1/section-7011-7