California CodesBusiness and Professions Code - BPCDivision 8 — Special Business RegulationsChapter 22.6 — Companion ChatbotsSection 22603

(a) Beginning July 1, 2027, an operator shall annually report to the office all of the following:

(1) The number of times the operator has issued a crisis service provider referral notification pursuant to Section 22602 in the preceding calendar year.

(2) Protocols put in place to detect, remove, and respond to instances of suicidal ideation by users.

(3) Protocols put in place to prohibit a companion chatbot response about suicidal ideation or actions with the user.

(b) The report required by this section shall include only the information listed in subdivision (a) and shall not include any identifiers or personal information about users.

(c) The office shall post data from a report required by this section on its internet website.

(d) An operator shall use evidence-based methods for measuring suicidal ideation.

Notes

Requires companion-chatbot operators, beginning July 1, 2027, to report annually to the office the prior year's crisis-service referral count and specified suicide-related detection, removal, response, and response-prohibition protocols. Limits reports to that information without user identifiers or personal information, requires public posting by the office, and requires evidence-based measurement methods.

Use as reference

Lexinter.net | California Code, Business and Professions Code - BPC § 22603 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-8/chapter-22-6/section-22603

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