California Codes, Business and Professions Code - BPC, Division 3 — Professions and Vocations Generally, Chapter 20 — Electronic and Appliance Repair Dealers, Article 5 — Informal Adjustment of Complaints, Section 9862.5
(a) If a complaint indicates a possible violation of this chapter or of the regulations adopted pursuant to this chapter, the director may advise the service contractor of the contents of the complaint and, if the service contractor is so advised, the director shall make a summary investigation of the facts after the service contractor has had reasonable opportunity to reply thereto.
(b) This section shall remain in effect only until January 1, 2028, and as of that date is repealed.
Notes
Allows the director, when a complaint indicates a possible chapter or regulatory violation, to advise the service contractor of its contents and, if so, requires a summary investigation after a reasonable opportunity to reply. Sets the provision to remain effective only until January 1, 2028, when it is repealed.
Use as reference
Lexinter.net | California Code, Business and Professions Code - BPC § 9862.5 | https://laws.lexinter.net/codes/california/business-and-professions-code/division-3/chapter-20/article-5/section-9862-5