California Codes, Business and Professions Code, Division 3 — Professions and Vocations Generally, Chapter 20 — Electronic and Appliance Repair Dealers, Article 4 — Offenses Against the Chapter

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Section 9840Prohibits any person from acting as a service dealer without first registering under the chapter and while that registration is not currently…Section 9841Allows the director to deny, suspend, revoke, or place a service-dealer registration on probation for specified business-related misconduct by the dealer or…Section 9842Requires service dealers to record all work on an invoice with regulatory detail describing services and parts, clearly identify used parts, give…Section 9843Requires a service dealer to return replaced parts to the customer. Parts are exempt from the return requirement when director regulations provide…Section 9844Requires a written repair estimate before work, including all parts and labor costs, and bars charges above it without prior customer consent.…Section 9844.1Requires the installation charge for equipment covered by the chapter to be given to the customer in writing before installation. Allows the…Section 9844.5Bars any lien or right to retain equipment for unpaid repair or installation charges when total charges exceed the higher of the…Section 9845Prohibits a service dealer from making compensation of an employee, partner, officer, or member depend on the value of parts replaced in…Section 9846Requires use of the word “guarantee” and words of similar meaning to conform to regulations adopted by the director. The provision makes…Section 9847Requires each service dealer to maintain every record required by regulations implementing the chapter for a period of at least three years.…Section 9847.5Requires each service contractor to maintain every record required by regulations implementing the chapter for at least three years and make those…Section 9848Requires proceedings contesting the specified Vehicle Code citation, or proceedings to deny, suspend, revoke, or place a registration on probation, to be…Section 9849Establishes that expiration of a valid registration does not end the director’s jurisdiction to investigate or hold a cease-and-desist hearing involving a…Section 9850Establishes failure to comply with the chapter or regulations adopted under it as a misdemeanor. A violator may be punished by a…Section 9851Requires the superior court, on the director’s application, to enjoin or otherwise restrain a person carrying on or attempting service-dealer or service-contractor…Section 9852Bars a person who is required to hold a valid registration under the chapter from claiming a lien for labor or materials…Section 9853Defines a guilty plea or verdict, or conviction after a no-contest plea, on a substantially related service-dealer or contractor charge as a…

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